Board Thread:Questions and Answers Forum/@comment-128.175.112.162-20160112203741/@comment-25916964-20160113054303

I'm assuming its the same character, and that you've been getting the engrams through the same sort of activities on both consoles, this shouldn't be happening.

First thing I suggest is quitting the Destiny game on your Xbox One, preferably by restarting the console (Xbox Guide → Settings tab → Restart) as this will force everything to be reloaded the next time you start the game.

I'm guessing that your light level is already at 294, but its worth checking any way. It won't hurt if you change you gear to something else, then equip your preferred gear again, to eliminate the possibility of a glitch in detecting your Light level.

Another thing worth mentioning is that over the past 24 hours, multiple activities in Destiny have been experiencing some issues (such as the Nightfall Strike and Crucible), so it is possible that your Engram troubles are related to the recent problems, in which case I suggest waiting it out.

If the problems persist, let us know some of the names of the gear that is being dropped, and if you are able to go to The Taken King activities like Patrol on the Dreadnaught. If you can't get into the activities, its possible the game is not letting you access The Taken King content, which would explain the low light level.

Good luck!